Monitor- Lynch aids unemployment offices

Daniel Barrack reports in the Concord Monitor on the problems the Department of Employment Security is having with its new computer system.

The problems have been numerous: Hundreds of people did not receive their regular unemployment checks last week because of a printing glitch. Many others received duplicate checks. Some benefit recipients had trouble logging into the online unemployment system over the past week and could not file their weekly unemployment claims.

The result has been long lines of frustrated people at many of the state's regional unemployment offices.

The following item was approved by the Executive Council 0n June 3rd.

#42 Authorized to amend a contract with Deloitte Consulting LLP, Boston, MA (previously amended by G&C on 4-15-09, item #22), for additional enhancements of Unemployment Insurance processes and systems, by increasing the amount from $13,088,647 to $13,510,497. Effective upon G&C approval through December 31, 2010. 100% Federal Funds.

$13.5 million doesn't go as far as it used to.